Introduction

The Oil Boys Heating and Cooling ("we," "us," "our") are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and use our services. By using our website, you agree to the terms of this Privacy Policy.

" The Oil Boys will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in toSMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that "Message and data rates may apply", "Message frequency may vary", and they can "text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent." They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes.”

Information We Collect

We may collect the following types of information:

1. Personal Information: This includes your name, address, email address, phone number, and payment information when you request services or make a purchase.
2. Non-Personal Information: This includes technical information such as your IP address, browser type, operating system, and pages you visit on our website.
3. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website and collect information about your browsing activities.
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How We Use Your Information

We use the information we collect for the following purposes:

1. Service Delivery: To provide, maintain, and improve our heating and cooling services.
2. Communication: To respond to your inquiries, provide customer support, and send you updates about our services.
3. Marketing: To send you promotional materials, offers, and other information related to our services. You can opt-out of receiving these communications at any time.
4. Analytics: To analyze website usage and improve our website and services.
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Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

1. Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you.
2. Legal Requirements: We may disclose your information if required to do so by law or in response to a legal request.
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Security

We implement a variety of security measures to protect your personal information. These measures include encryption, firewalls, and secure access protocols.

Your Choices

You have the following rights regarding your personal information:

1. Access: You can request access to the personal information we hold about you.
2. Correction: You can request that we correct any inaccuracies in your personal information.
3. Deletion: You can request that we delete your personal information.
4. Opt-Out: You can opt-out of receiving marketing communications from us at any time.
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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

The Oil Boys Heating and Cooling
Email: services@theoilboys.com
Phone: (802)444-8764
Address: 2707 Dartmouth College Highway, North Haverhill, NH 03774

Effective Date: 05/15/2024